| FlexAnswer is a powerful solution for web based question answering. It provides a web based customer service tool that helps businesses cope with the increasing demand of providing e-service and e-support.
FlexAnswer will understand your customer's questions in plain English, allowing customers to visit your Web site, type a question and receive an immediate answer.
FlexAnswer's cutting edge natural language processing technology provides a powerful question answering service 24 hours a day, 7 days a week.
Its key benefits include:
- providing customers with fast and accurate access to information
- reducing support costs.
In addition the intelligent information management system allows you to control and review the information your customers receive and gain valuable market research data.
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